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Careers

Customer Service & Fulfillment Assistant

Customer Service & Fulfillment Assistant

Schedule: Part-time Position

Department: B2C or B2B Fulfillment

Role

A Customer Service & Fulfillment Assistant is responsible for providing assistance in the order fulfillment process, which includes stock management, order processing of retail and corporate orders and shipment of orders to the customer. He/She is also responsible for communicating with customers during the order fulfillment process and preparation of products.

Job Requirements:

● Must have excellent punctuality, attendance, and reliability

● Must have excellent attention to detail

● Must be able to lift and/or move objects 5-15 kg.

● Must be capable of working quickly and efficiently in a fast-paced environment

● Ability to read and speak English is highly preferred

● Neat handwriting is prefered

● Great communication skills

● Must be a team player

● Must be open to flexible working hours 

● Must be available on Tuesdays & Wednesdays

General Responsibilities:

● Ensure that a clean and organized work area is maintained

● Comply with company policies, procedures, and standards of ethics/integrity

● Perform other related warehouse, fulfillment and customer service duties, as assigned, for the purpose of ensuring an efficient and effective work environment

● Display awareness of the daily general flow of the fulfillment process and where help is needed

Perks:

● Safe, socially distant work environment

● Employee discounts on gifts and individual products

● Amazing culture: friendly team members, dog-friendly office and an encouragement of self education

● Opportunity to develop knowledge and expand duties into other areas of the business if interested (eg. social media & marketing)

About Us

Care Box Collection is an Irish wellness focused gift company based in Co. Wicklow.

We provide unique, affordable and meaningful gifts for yourself, a loved one, corporate clients or team and ship them directly across Ireland, the UK and EU. Our aim is to make showing someone you care and sending a personalised and thoughtful gift easy for our customers and prompting the recipients of our boxes to relax and look after their wellbeing.

Care Box Collection has a vibrant and enthusiastic team. We are a female founded startup looking to grow the team following 2 years of significant growth. We pride ourselves on the exciting, inclusive, and fast-paced culture we’ve created.

Apply

Apply for this role now by emailing your CV to careers@careboxcollection.com